WEBSITE MAINTENANCE

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Helping to keep your WordPress website and your business online 24/7
Website maintenance includes hourly backups, updates, security checks and more

FAST, RELIABLE AND SECURE HOSTING

You can trust our U.K servers for performance and security

REGULAR PLANNED WEBSITE MAINTENANCE

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Get fast, professional and expert technical website support 24/7
Backed up by safe, secure and reliable routine website maintenance

Regular Updates

We update your core website and plugins as soon as new updates become available to ensure your website uptime & integrity.

All Fixes/ Errors

Got an error or fault with your website? Just get in touch and we will fix it. 24 hour 7 days online support and help.

Secure Backups

We will backup your website & database to the cloud in a secure European location and we keep your backups for up to 90 days.

FREE SSL SECURITY CERTIFICATE

Keep your visitors safe with your FREE SSL security certificate.

FREE DOMAIN

Find the perfect domain name for your business... FREE.

FREE HOSTING

Professional grade, secure & reliable unlimited hosting... FREE.

OUR WEBSITE MAINTENANCE PROCESS

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We use a step by step website maintenance procedure to ensure a smooth uninterruptable maintenance program for your website. Our website maintenance and continued support means your website is always available.

24 HOUR/ 7 DAYS ONLINE SUPPORT

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FULL TICKET SUPPORT

Support is available 24/7 via our online ticket support system. Just raise your support ticket request, set the priority level and let us do the rest.

Request Support

Support database

Search our support database for the answer to your questions or post your own question and join the support database support community

Search Database

FAQ - YOUR QUESTIONS? WE GOT ANSWERS!

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Simple, coherent, all-in-one solution to web design, maintenance & support
HOW OFTEN IS MY WEBSITE BACKED UP?
Depending on your chosen maintenance plan your website is backed up either monthly, weekly or hourly. We also include backups of your website database.
HOW DO YOU CHECK MY WEBSITE SECURITY?
We use a number of Security partners including Google, Securi and others to scan your website for typical security flaws or breaches. If an issue if found we will apply the appropriate patch as soon as it becomes available.
DO BACKUPS INCLUDE MY WEBSITE DATABASE?
Yes. All backups include your website database and are stored safely and securely. Databases are a vital component of your website and without these backups it would not be possible to restore your website.
WHAT IS UPTIME MONITOR?
With “Uptime Monitor” we continuously monitor your website for any downtime 24/7. We know within seconds if your site is down and will quickly investigate the problem and apply a fix when required. You can also be notified of any downtime via email. With Uptime Monitor our typical uptime is over 99%.

HOW OFTEN IS MY WEBSITE UPDATED?

Your website will be updated as and when new updates become available. Priority is given to security patches and core WordPress updates.
WHERE ARE MY BACKUPS STORED?
Your website backups are stored in a secure off-site Amazon S3 location. You can choose between the U.S or E.U for your preferred backup storage location.
HOW DO I RESTORE MY WEBSITE BACKUPS?
We make a number of options available including providing a compressed zip file. However, we also offer an “Auto Restore” option. Simply request the restore and we take care of the rest.
DO YOU OFFER A MONEY-BACK GUARANTEE?
In the unlikely event you are not 100% satisfied with the service we offer we will provide a 100% refund within the first 30 days.

Website Maintenance Plans Include

Free Domain

Free domain with all routine website maintenance plans

Plugin Updates

Regular WordPress core and plugin website updates

Security checks

Daily webtrust security checks and scans for your website

All Repairs/ Fixes

We will fix any fault or errors you may get on your website.

Website Backups

Get your website backed up hourly to a secure location.

Free SSL Certificate

Free SSL security certificate with all gold website maintenance plans

Uptime Monitor

We monitor your website for downtime 24 hours 7 days a week

Web Design

Free domain with all routine maintenance plans

24/7 Ticket Support

Technical support and advice is available 24/7

What our clients say

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We strive to provide a first class service and our reputation is built on customer recommendations.

Website Maintenance Pricing Plans

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Should you have any special website maintenance or support requests please get in touch.

Bronze

  • All Faults/ Errors Fixed
  • 3 Working Days Response
  • Monthly Backups
  • Backups Kept 30 Days
  • Monthly Security Check
  • Wordpress Core Updates
  • Plugin Updates
  • Website Auto Restore
  • Free Domain & Hosting
  • 4-Page Monthly Report
  • 10 Email Addresses
  • 5GB Storage
  • 30GB Bandwidth
  • 1 Database
  • Uptime Monitor
  • E-commerce
  • Bonus Time
  • On-site SEO
  • Performance Check
  • 24/7 Emergency Support
  • Free SSL Security Certificate
  • Off-Site SEO Tune UP
  • Social Media Integration

£35.00/Month

Gold

  • All Faults/ Errors Fixed
  • Same Working Day Response
  • Hourly Backups
  • Backups Kept 90 Days
  • Daily Security Check
  • Wordpress Core Updates
  • Plugin Updates
  • Website Auto Restore
  • Free Domain & Unlimited Hosting
  • 8-Page Monthly Report
  • Unlimited Email Addresses
  • Unlimited Storage
  • Unlimited Bandwidth
  • Unlimited Databases
  • Uptime Monitor
  • E-commerce
  • 3 Hours Bonus Time
  • On-site SEO
  • Daily Performance Check
  • 24/7 Emergency Support
  • Free SSL Security Certificate
  • Off-Site SEO Tune UP
  • Social Media Integration

£160.00/Month

*Maintenance only available for WordPress websites.

STYLISH & PROFESSIONAL WEBSITE DESIGN

Designed for you and with your visitors in mind
Monthly Website Reporting

Website maintenance is a planned preventative service, performed correctly and your website will perform to the best of its abilities at all times. Our routine services ensure your website is online and maintains its reliability and security without any personal attention from you. So how do you know what services or tasks we have performed on your website? Our “Monthly Website Care Report” details all the services we have provided including WordPress core updates, plugin updates, backups, security checks, performance checks, uptime monitoring and more.

Website Care Report

Your monthly 'Website Care Report' details all the updates, backups, security checks, performance checks, and more performed on your website every month by Blackbudget.

Google Analytics Report

Your website will be integrated with Google Analytics and a monthly report sent to you detailing your number of visitors, page views, keywords, devices, locations and more.

WE WORK WITH AWESOME CLIENTS
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  • The Oatridge Hotel
  • Jennys Homemade Sweets
  • Edinburgh Driving
  • The Rockstar Press
  • Bearded Crew
  • The Edinburgh Shutter Company
  • CS Piping
  • Cryo Longview
  • Alternative Bride
  • CMC Paving & Landscaping