Support DatabaseCategory: Control PanelWhere can I find my email server, user name, and password?
Colin Staff asked 2 years ago
1 Answers
Best Answer
Blackbudget Staff answered 2 years ago

If you are still using Blackbudget’s nameservers and have not changed the DNS records for mail, your mail server will always be the subdomain:
mail.your-domain.com
And your user name is the full email address.
So, for example, if your domain name is this-is-my-domain.co.uk and your email address is owner@this-is-my-domain.co.uk, your mail server would be:
mail.this-is-my-domain.co.uk
And your user name would be:
owner@this-is-my-domain.co.uk
The password will be the password you set when you created the mail box.  If you are not certain of what the password was, and you have a hosting package, you can check in the Control Panel.
To find the password for your mail box in your Control Panel:

  1. Log in
  2. Click ‘Mail Boxes’
  3. Scroll down to the list of email addresses
  4. Hover your mouse over the password field
  5. The password will be revealed